Full-Time Position
Department: Accounts Receivable (Credit & Collections Dept)
Location: Burnaby & North Vancouver

We are a fast-paced lumber and building supply company located in Burnaby. We are looking for an individual with a positive outgoing personality and excellent interpersonal skills to help complete our credit team. This position focuses largely on customer service and maintaining positive relationships.

Key Responcibilities

  • Make credit and collection calls for overdue accounts
  • Contact customers regarding applications
  • Resolve and investigate customer issues and inquiries
  • Data entry, receive and reconcile payments
  • Work closely with our credit team and operations manager
  • Review and assist to maintain our A/R list
  • Open accounts in our system and notifying customers of credit approval


Principal Responsibilities:

  • Make credit and collection calls for overdue accounts
  • Contact customers regarding applications
  • Resolve and investigate customer issues and inquiries
  • Data entry, receive and reconcile payments
  • Work closely with our credit team and operations manager
  • Review and assist to maintain our A/R list
  • Open accounts in our system and notifying customers of credit approval

Ideal Profile:

  • Positive and outgoing personality
  • Fluent in both written and spoken English
  • Excellent grammar and writing skills
  • High school diploma and post-secondary education
  • Proven ability to lead, motivate, and self-manage
  • Excellent communication, organization, customer service, and decision-making skills
  • Ability to work well individually as well as in a team environment
  • Familiar and proficient in the use of Microsoft Excel
  • Exceptional and accurate typing ability (approx. minimum 40 wpm)
    ***Note that a typing test is required and will be performed during interview process***
  • Must thrive in a fast-paced environment
  • Must be able to multi-task, prioritize, manage deadlines, and handle high-pressure workloads
  • Attention to detail and overall consistency is crucial

Advantages to Applicants Who:

  • Hold a valid driver’s license and vehicle for periodic out-of-office duties
  • Have knowledge of credit and collection policies, processes, and procedures
  • Flexible to interchangeably work out of both our Burnaby and North Vancouver location as needed

Working Conditions:

Schedule: Full Time
Business Hours of operation: 6am โ€“ 5pm (Monday โ€“ Friday), 8am โ€“ 4pm (Saturdays)
Availability: You must be available to work during our hours of operation; hours and schedule fluctuates
Overtime: Some overtime is required
Work / Training Location: Burnaby, BC (near Brentwood Mall)
Wage: Entry/Intermediate Level Credit Position (negotiable upon qualifications and experience)
Benefits: Excellent benefits available after 3 months, RRSP Matching program

Only qualified applicants will be considered and contacted. Please review the qualifications carefully before submitting your application for review.

Apply for this Position

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  • Accepted file types: pdf.
  • Accepted file types: pdf.